The fastest way to get the right product on board is a clear enquiry. A message with complete details avoids back-and-forth, reduces the risk of wrong parts and makes delivery planning easier for everyone.
Key takeaways
- Identify the vessel and the equipment: make, model and serial number.
- List each item with part number, quantity and unit.
- Add photos of labels and of the old part when possible.
- State where and when the delivery must arrive — and who will receive it.
1. Vessel and contact details
Yacht name, type and length, the person responsible for the order (captain, engineer, chief stewardess or yacht manager) and the best way to reach them.
2. Equipment details
For technical items, the make, model and serial number of the engine, generator, pump or system matter more than anything else. A photo of the equipment’s identification plate is ideal.
3. A structured item list
Use one line per item with these columns:
- Description
- Manufacturer and part number
- Quantity and unit (pieces, litres, metres, boxes)
- Acceptable alternatives — original only, or equivalents allowed?
- Priority (urgent / before departure / can wait)
4. Photos and measurements
For fittings, hoses and lines, measurements and photos of the existing part prevent mistakes. Include a ruler or tape in the photo for scale.
5. Delivery details
Marina or port, berth number, the latest acceptable delivery date and time, and the name of the person who will receive the goods. If the yacht is moving, give the planned route and dates.
6. Paperwork
Mention the invoicing details you need and any documentation requirements up front, so they are prepared together with the order.
Frequently asked questions
What if I don’t know the part number?
Send photos of the part and of the equipment’s identification plate, plus the make, model and serial number. These usually make it possible to identify the correct item.
Is it better to send one large enquiry or several small ones?
One consolidated list, marked by priority, is usually easier to quote and deliver together.
Which format is best for the list?
A spreadsheet or a clear table in the email. Avoid scattered messages across different channels.
Ready to send your list? Contact us or learn more about IDA Yachting.
